Refund and Returns Policy

At Savitri Collection, we value your satisfaction and strive to ensure you love your purchase. If you’re not completely satisfied, we’re here to help. Please read our return policy below for details.

Eligibility for Returns

  • Returns are accepted within 30 days of the delivery date.
  • Items must be unused, unwashed, and in their original condition, with tags attached.
  • Sale items, custom orders, and intimate apparel (e.g., innerwear) are not eligible for return.

Process for Returns

  1. Initiate a Return:
    Contact our customer support team at [support email] or [phone number] with your order number and the reason for the return.
  2. Receive Return Instructions:
    Our team will provide a return authorization and instructions on where to send the item(s).
  3. Ship the Item(s):
    • Use a trackable shipping method to send the item(s) to the return address provided.
    • The customer is responsible for the return shipping costs unless the return is due to a defect or incorrect item received.

Refunds

  • Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5-10 business days.

Exchanges

  • We offer exchanges for size or color variations, subject to availability.
  • If you would like to exchange an item, please follow the return process and specify your desired exchange item.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We’ll replace or refund the item at no additional cost to you.

Non-Returnable Items

  • Gift cards
  • Sale or clearance items
  • Custom or personalized products

Contact Us

For any questions or concerns regarding returns, feel free to reach out:
Email: [savitricollection64@gmail.com]

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